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« Cool... he even got his own press release! Binary Tree Appoints New Vice President of Research / Development | Main| I have 3 more months to practice... »

I had the best Notes/Domino phone call at work today... :)

Category IBM/Lotus

I do my fair share to promote the use of Notes/Domino in our company, and as such I tend to get phone calls asking questions about "can Notes do <whatever>?"  I got one of those calls today, but it was the follow-up the person shared that made my day...

This person called to ask me about how they could print an email to a PDF document.  They had Adobe Writer installed, so I asked them to select the Print option when they were in their email.  I then asked if they had a "PDF" option as a printer.  They did, and all was well...  

Ah, but then the follow-up...

They proceeded to share with me that they had recently talked with someone who had gone to another company where Outlook Express was being used.  Unprompted, the person shared that they HATED Outlook Express, it didn't have nearly the functionality they had come to rely on, and they wished they could go back to using Notes/Domino.

Sometimes the grass that's greener on the other side of the fence just means there's a leaking septic tank underneath...  :)

Comments

Gravatar Image1 - Coincidentally I had one of those days too. I was at a customer site, doing some minor support, and overheard someone talking to colleagues about how hard it is to find old email.

I showed the group the All Documents view & full text searching and got a Wow! reaction - plus "at my old company, I just left everything in the Inbox because otherwise I couldn't find it. Searching in Outlook is really bad. This is *much* better"

Gravatar Image2 - Comparing full functionality Notes client to Outlook EXPRESS. Is that really much of an apples-to-apples comparison?

Gravatar Image3 - Like those who want to switch from Notes to Exchange/Outlook are interested in "full functionality"? :)

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