A shout-out to the Lotusphere registrar...
Category Lotusphere 2007
Since work is sending me to Lotusphere this year, I had to cancel my personal reservation and have it booked through the Education Pack. While I knew there was a $250 cancellation fee, I figured that was far better than $1895 out of pocket. Today I emailed the IBM person we had been working with for Lotusphere registration, and asked for a confirmation letter. I mentioned my personal cancellation fee in passing, but in terms of feeling that was a small price to pay...
I got an email back shortly after that, stating that she would be resending the confirmation email. She also said she credited me the cancellation fee, and that my credit card would be adjusted appropriately...
Totally unexpected, and completely appreciated.
Thanks!
Since work is sending me to Lotusphere this year, I had to cancel my personal reservation and have it booked through the Education Pack. While I knew there was a $250 cancellation fee, I figured that was far better than $1895 out of pocket. Today I emailed the IBM person we had been working with for Lotusphere registration, and asked for a confirmation letter. I mentioned my personal cancellation fee in passing, but in terms of feeling that was a small price to pay...
I got an email back shortly after that, stating that she would be resending the confirmation email. She also said she credited me the cancellation fee, and that my credit card would be adjusted appropriately...
Totally unexpected, and completely appreciated.
Thanks!
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Comments
Posted by Duffbert At 20:35:13 On 07/12/2006 | - Website - |
Posted by Bruce At 19:50:48 On 07/12/2006 | - Website - |