Book Review - VoIP For Dummies by Timothy V. Kelly
Businesses and organizations have the potential of saving large numbers of dollars if they move to running their phone system with Voice over Internet Protocol (VoIP). But to pull it off, you really do need to have an understanding of how it all fits. VoIP For Dummies by Timothy V. Kelly does a nice job of getting you there.
Part 1 - VoIP Basics: Getting Down to Business with VoIP; VoIP: Not Your Father's Telephone Service; Everything You Need to Know About Charges
Part 2 - Taking VoIP to Your Network: Road Map to VoIP Transports and Services; Getting Switched; Going Broadband; We're Dedicated; Going Wireless; Using VoIP on the Internet; Telephones and VoIP
Part 3 - Making the Move to VoIP: Simplifying Cost Management; Locations Galore; Setting Up the Smaller Office; Providing Dollars and Support for VoIP
Part 4 - The Part of Tens: Ten Reasons Why Your Company Should Switch to VoIP; Ten Reasons Why You Should Switch to VoIP at Home; Ten VoIP Myths; Ten VoIP Manufacturers
Part 5 - Appendixes: VoIP Providers; Glossary
I've had the opportunity to read and review a number of VoIP books lately. Many of them have been more geared towards the consumer application of VoIP with services like Skype and Vonage. The business titles have been more into technical details of VoIP implementations in an organization. This book fills a nice niche on the business side. Kelly effectively takes the reader through phone technology, both past and present. Building on that information, he then transitions into how VoIP offers alternative solutions that save a lot of money. The book doesn't go into details on packages like Vonage, but you'll walk away understanding the entire spectrum of phone systems and how to plan for a successful VoIP implementation.
I'd see this book being a good read for a networking or communications professional who wants to explore VoIP for their company. It'd also be a good read for someone who wants to put VoIP to work for them in their house, but also want to know exactly how phone systems work. I wouldn't recommend it to someone who just saw a Vonage commercial and wants to sign up right now. There are better titles out there for those types of consumers.
Bottom line... really good read for the right audience. I don't think I've seen a book this readable that explains telephony in a way that makes it understandable for someone who hasn't worked for Ma Bell for years...