GlaxoSmithKline deal highlights Microsoft's overseas launch of hosted collaboration software
From ComputerWorld: GlaxoSmithKline deal highlights Microsoft's overseas launch of hosted collaboration software
Microsoft Corp. officially launched its Business Productivity Online Suite outside of the U.S. on Monday, headlined by a deal with GlaxoSmithKline PLC as its first major customer for the hosted communications software suite.
The London-based drug maker is migrating 100,000 employees from IBM's Lotus Notes to Microsoft's hosted suite, which includes Exchange for e-mail, SharePoint, Office Communications Online and Office Live Meeting, all managed from Microsoft's own data centers.
GlaxoSmithKline had been standardized on Notes for the past seven years. It was also using Google Inc.'s Postini for spam filtering, said Eron Kelly, senior director of Microsoft's business online services group, last week.
By switching to Microsoft's online suite, GlaxoSmithKline expects to shave 30% from costs over time, said Kelly. It will also allow GlaxoSmithKline's IT department to offload management of key infrastructure software.
Regardless of how you might want to spin this (shortsighted company, didn't consider other costs, what if the online cloud is down), the fact remains that Microsoft is gaining traction *and* mindshare in this area and offering. And personally, I don't see Lotus having much of an overall response at this particular point in time. I know that LotusLive is supposed to answer this, but I'm not seeing any major announcements of Exchange shops moving to hosted Notes (or hosted IBM anything, for that matter).